Artist Estate, Inc. dba FineArtEstates.com ("FAE") is the owner of the website fineartestate.com (the "Website"). References herein to "we," "us" or "our" means and refers to FAE. Reference herein to "you" or "your" means and refers to the user of the Website.
- 2. What Personal Information do we collect from the people that visit our Website?
When registering on the Website, or completing a purchase of a work of art (the "Artwork"), as appropriate, you may be asked to enter your name, email address, phone number, credit card information, or other information.
- 3. How do we use your information?
We may use the information we collect from you when you register or make a purchase in the following ways:
- • To enable the successful completion of a purchase transaction, including, without limitation, collecting payment information.
- • Sharing of information necessary to allow the delivery of the purchased Artwork to you or pursuant to your instructions.
- • To personalize a user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- • To allow us to better service you in responding to your customer service requests.
- • To process your transactions quickly.
- • To allow efficient and effective communication with you in connection with your transactions.
- • To send periodic emails regarding your order or with respect to other products and services offered by FAE.
You may visit the Website, without identifying any Personal Information. However, if you purchase any Artwork, you will be required to provide sufficient information to complete the transaction. For any effective use of the Website, all users are required to create an account with a User ID and unique Password.
Information from Website visitors may be collected that does not personally identify the Website visitor. Information that is collected in aggregate form includes browser type, operating system, IP address and Internet domain.
- 4. Do we use "cookies"?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable or turn off the cookies function, some features of our Website will be disabled, it may affect functions that that could make your site experience more efficient, and some of our services will not function properly.
- 5. With whom does FAE share your Personal Information?
In connection with the completion of a sales transaction, we will need to reveal appropriate information to unaffiliated third parties. In addition, you may wish to have communications within the Website, either to us or certain involved third parties (e.g., Dealers associated with identified Artwork). We cannot control the use of your Personal Information that you may provide to these third parties. These third parties may have their own privacy practices regarding the information they receive. We encourage you to read such applicable privacy policies. We are not responsible for the processing of your information by such third parties.
While we do not sell, trade, or otherwise transfer to outside parties your Personal Information, we may share information with website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
In the event of a corporate transaction, such as the purchase, sale or other transfer of all or part of our services or assets, we may transfer your data along with those assets or services to a prospective transferee.
- 6. How can you access your data or amend your data?
In order to efficiently serve your needs, you are required to provide and maintain accurate and up to date information with us. FAE gives you the ability to amend your data at any time by accessing your account on our Website, modifying the information, and saving the changes. Notwithstanding the preceding, certain laws or regulations may require that we store and maintain certain information for identified periods of time.
You can request that we disclose the Personal Information that we have stored about you, free of charge. Upon presentation of sufficient information confirming your identity, we will provide you confirmation of your Personal Information. Upon request, we will also provide: (a) the categories of Personal Information stored; (b) the recipients to whom the Personal Information has been disclosed; (c) the retention period or envisioned retention period for that Personal Information; and (d) if Personal Information has been collected from a third party, the source of such Personal Information. If you cannot prove your identity, we reserve the right to refuse to send you, or reveal to you, any Personal Information.
Where no overriding legal basis or legitimate reason continues to exist for processing or storing your Personal Information, you may request that we delete the Personal Information. We will take all reasonable steps to ensure erasure.
FAE will provide you all other access or rights regarding the use or collection of your Personal Information as required by applicable law.
- 7. What security do we use to protect your Personal Information?
The security of your Personal Information is very important to us.
When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, you will be required to provide Personal Information to the third party processors. While we do not retain any of your credit card information, you will need to review, and become comfortable with, the privacy policies and guidelines maintained by the credit card processors. We do not store credit card numbers, PIN data or 3-digit security codes.
We follow generally accepted industry standards to protect the Personal Information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In addition, please note that any information you provide us by email is unencrypted. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.
As a registered user of the Website you are responsible for maintaining the confidentiality of your User ID and Password. Please keep your User ID and Password confidential. If you share your computer, we recommend that you log-out and close your browser window after visiting the Website in order to protect the confidentiality of your data including your credit card information, your offer status and buying history. You agree to accept responsibility for all activities that occur under your account or Password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion. We recommend that you change your Password on a regular basis.
- 8. How do you address Children's Privacy?
When it comes to the collection of Personal Information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. Without parental consent, FAE will not knowingly collect or use Personal Information for any individual under the age of 13. However, the Website is not designed nor intended to be attractive to use by children under the age of 18. The FAE User Agreement requires that users must be 18 years old or older in order to register on our Website and use our services. If you are under the age of 18, please do not submit any information to us.
- 9. Can I opt out of offers or other notices?
- 10. Your California Privacy Rights.
For California Residents Only. We may disclose your Personal Information to our affiliates or registered dealers when the third party receives Personal Information solely as a consequence of a single transaction where, as a part of the transaction, Personal Information had to be disclosed in order to effectuate the transaction.
- 11. Do you allow links to third party websites?
- 12. Contacting Us